Episode 220

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Do you feel like you’re struggling to build rapport with your community?

Have you ever been on the receiving end of a reframe? In episode #220 of the CEO Psyche podcast, we are exploring how reframing is best serving a client in the moment – vs. –  how reframing can minimize, and invalidate their experience by bypassing emotions.

We are diving deep into identifying core beliefs, offering a different lens, and when you should be asking for clarification from your clients to avoid a “well, no, actually,” loop.

In this episode, you’ll learn:
  • FIVE questions to consider before offering a reframe.
  • Coping mechanisms as a way of maintaining homeostasis.
  • How looking at specific language can impact powerful transformations.
  • What it really means to acknowledge and validate the messages our emotions carry.

QUOTABLE MOMENTS:

“Every single one of our emotions carries a message. The more that we can acknowledge and validate the things that we are experiencing, the ore we can have a holistic approach to healing.”

“Take a moment to pause, listen, & reflect on what they’ve just shared. Reflect it back to them. If a client says something to you, reflect and *be* the mirror for what they just communicated, because hearing what they said, in their exact word, (not your interpretation of their language), their exact word, that alone can create a powerful transformation. 1. They get to reflect on what they just said, 2. You as the coach get to confirm that you understand what they are saying.”

“If you are not qualified to support someone in the deeper trauma work, don’t go digging. It can seem supportive in the moment, especially if the client wants to go there, however without the proper tools, without the knowledge, without the understanding on how to navigate that – the results can lead to anything. Are you prepared for literally ANYTHING to happen? If not, then, don’t go digging.”

“Ripped open wounds that had been scarred over without offering a new or better way to heal them. When that happens, that’s how people get ‘re-traumatized’ and it can actually be extremely dangerous.”

Meet Your
Podcast Host

Jamie King - Bio Headshot
JEN CASEY

Jen Casey is a brain-based business coach, speaker, & host of the top-rated CEO Psyche Podcast. Through her signature program, Primed to Buy, Jen teaches her brain-based approach to designing launch content that gets clients excited to buy before enrollment even opens!

When Jen isn’t working, you can find her jamming out to Broadway soundtracks, becoming best friends with every dog she meets, & introvert-ing on the couch with her fiancé, Michael.

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